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Hispanic Chamber of Commerce of East Tennessee



job Dec 18 2015

Bilingual (Spanish/English) Inside Sales Agent Class for Feb 5, 2016

Answer Financial Chattanooga and Knoxville Locations



Job Title: Inside Sales Agent

Locations:  Knoxville & Chattanooga- TN, Encino- CA, Ogden-UT


The Sales Agent accepts incoming calls from prospective customers, assesses customer needs, identifies products/services made available by carrier partners, and finalizes sale of products/services to the customer. This role must ensure sales and service decisions/offerings comply with carrier, sales center, and state regulatory requirements.

Essential Responsibilities: • Sells insurance and provides customer service through effective use of: Telephone, internet, and email. • Exercises responsive and timely follow-up to customer inquiries in an effort to finalize and/or preserve sells. • Recommends solutions and provides product options to meet customer needs, including increased coverage and combinations. • Provides explanation on quotes. • Demonstrates knowledge on specific carrier guidelines. • Remains current on product offerings, enhancements, and/or changes/modifications. • Maintains state licensing requirements, keeps abreast of regulatory changes and requirements.

Qualifications: • Pass and/or maintain required state licensing and carrier appointments. • Excellent oral and written communication skills. • Sales skills with demonstrated ability to overcome objections and close-preferred. • Demonstrated ability to take initiative, multi-task, collaborate, and use of sound judgment in decision making. • Ability to provide professional and winning customer service. • Successfully complete all product and/or skill-enhancement training. • Demonstrated proficiency of MS Office products, internet, and other related computer applications.

Experience/Education: • High school diploma/GED • College degree – preferred • Property and Casualty license (issued by the state of CA/TN/UT) - preferred • 1 or more years of solid work experience – sales preferred

Physical Demands/Work Environment: Representative of those that must be met by an employee to successfully perform the essential function of the job. Must be able to operate a PC, other relevant office tools/equipment, sit for extended periods, and/or occasionally stand for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with sales centers in Knoxville and Chattanooga, Tennessee, Encino, California, and opening a 4th location in Ogden, UT in 2014. Answer Financial insures over 2.4 million vehicles and homes and provides insurance shoppers in all 50 states the ability to compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Visit our website at or contact a recruiter at 1-844-AFI-JOBs. Answer Financial is an equal opportunity employer.



Angela Rentschler
8880 Comstock Road
Knoxville, TN 37923
(865) 226-1032

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