Hispanic Chamber of Commerce of East Tennessee

resume Aug 18 2011

Marisol Martinez

OBJECTIVE

 A professional position within a dynamic company to utilize experience and skills to improve organizational efficiency and impact profitability.

 OVERVIEW

 Offer a diverse base of professional skills and 20+ years experience in corporate/office environments.  Background includes real estate closings, executive level administrative support, customer service, claims processing, auditing, and office management.  Skills include computer literacy within a broad range of software environments, including Word, Excel, Outlook, PowerPoint, Title Searcher, Lois Law, and Abacus; attention to detail to ensure accuracy; and multi-tasking to increase efficiency.  Maintain professionalism in high-pressure situations.  Additional skills include:

• Bi-lingual proficiency, both written and verbal, with English and Spanish.
• Detailed understanding of real estate transactions, including the closing process, real estate processing, title insurance, and banking procedures for Residential, Commercial, and Business.
• Ability to build and maintain rapport with clients from a diverse range of backgrounds and socioeconomic statuses.
• Analytical and critical thinking skills for problem solving.

 EXPERIENCE

 

LAW OFFICE OF R. PATRICK HARRELL, Sevierville, TN                                                                    2008-Present

Paralegal/Assistant to Attorney/Real Estate Closer

Coordinate day to day operations for legal office. Meet with clients and gather preliminary information.  Summarize legal documents for criminal, child support, and general law cases. Prepared trial book and researched defense for attorney. Perform and coordinate legal research. Check legal forms for accuracy, and filed within in the allotted time frame, maintaining close attention to detail. Prepare reports and correspondence for clients and attorney.

• Handle case load of 40-60 monthly.
• Perform real estate closings, Residential, Commercial, and Business, ranging from $7k to 1.8 mil.

 

QUALITY TITLE, Dandridge, TN                                                                                                                                                                                         2004-2008

Assistant to Attorney/Real Estate Closer

Oversaw day to day operations for each office location, including Dandridge, Pigeon Forge, and Gatlinburg. Served as closing officer for real estate transactions. Supervised 2 permanent employees plus temps. Designed and implemented office operational procedures.

• Performed real estate closings ranging from $100k to 2.0 mil.

 

MILENIUM, Tampa, FL                                                                                                                                                                                                                                 1998-2000

Hospital Claims Auditor/Collections Agent

Reviewed contracts to ensure proper payment of benefits. Investigated pending claims to resolve discrepancies and collect outstanding balances. Oversaw multi-million dollar accounts.

 

CHILDREN’S PSYCHIATRIC CENTER, Miami, FL                                                                                                      1993-1998

Office Manager (1994-1998)

Organized office operations and procedures. Reviewed Medicaid guidelines for outpatient services. Audited claims to ensure proper payment and resolve discrepancies. Supervised 5 employees.

Assistant to Psychiatrist (1993-1994)

 

FLORIDA INTERNATIONAL BANK, Perrine, FL                                                                                                             1990-1993
Executive Assistant to Vice President/Loan Processor

Served as liaison between VP and other executives, internal and external. Maintained schedules and coordinated meetings. Performed administrative tasks.

 

WORLDWIDE MORTGAGE, Coral Gables, FL                                                                                                                             1987-1990
Loan Officer (1988-1990)

Clerk/Loan Processor (1987-1988)

 

EDUCATION

 

WSCC, Sevierville, TN                                                                                                                                                                                                                                  2009 - Present

Currently Enrolled in A.S. Office Management/Paralegal Studies Program

Completed 36 hours with a 3.8 cumulative GPA

 

Real Estate Assistant Appraiser License – 2003

 

Real Estate Salesperson License – 2000

 

Mortgage Broker License - 1988

 

NETWORKING

BUSINESS NETWORK INTERNATIONAL, Sevier County Chapter                                                                                2009-Present

Vice President, 2009-2010

 

HISPANIC CHAMBER OF COMMERCE, Knoxville Chapter                                                                                                    2007-Present

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